Shipping policy
Shipping Policy
Thank you for choosing DeFrixo.
We are committed to dispatching your order quickly and ensuring it arrives safely.
📦 Order Processing
Orders are typically processed within 1 business day.
Orders placed on weekends or public holidays will be processed the next working day.
🚚 UK Shipping
Standard Delivery: 2–4 business days
Fully tracked service
Free UK delivery available on qualifying orders
You will receive a dispatch confirmation email with tracking details once your order has shipped.
🌍 International Shipping
We are working on expanding our international shipping options. Availability and delivery times will be shown at checkout where applicable.
⚠️ Delivery Notes
While we work hard to meet the estimated delivery times, delays may occasionally occur due to courier issues that are outside of our control.
📬 Incorrect Addresses
Please ensure your shipping details are correct at checkout.
We cannot be responsible for orders shipped to incorrectly provided addresses.
❓ Need Help?
If you have any questions about your delivery, please contact us at:
Our team is happy to assist.