Shipping policy

Shipping Policy

Thank you for choosing DeFrixo.

We are committed to dispatching your order quickly and ensuring it arrives safely.

Orders are typically processed within 1 business day.
Orders placed on weekends or public holidays will be processed the next working day.

You will receive a dispatch confirmation email with tracking details once your order has shipped.

We are working on expanding our international shipping options. Availability and delivery times will be shown at checkout where applicable.

While we work hard to meet the estimated delivery times, delays may occasionally occur due to courier issues that are outside of our control.

Please ensure your shipping details are correct at checkout.
We cannot be responsible for orders shipped to incorrectly provided addresses.

If you have any questions about your delivery, please contact us at:

Our team is happy to assist.